Terms and Conditions: Coaching, Speaking, Teaching, Retreats
The Clarity Collab, LLC. and Blahblahblah Enterprises
Last Update: August 1, 2025
The terms and conditions below apply to all coaching, mentoring, speaking, teaching, services provided by the Clarity Collab, LLC and its Coaches (“the Coach”) and/or Blahblahblah enterprises, to any individual or organization (“the Client”) and constitute the contract for the service to be provided by Christine Jean Coaching and/or the Clarity Collab, LLC for the client. This includes online, virtual, e-learning, in-person, group, or large venue speaking engagements.
The term ‘coaching’ as used covers all coaching which includes but is not limited to life coaching, personal coaching, personal development, trauma coaching and recovery, executive coaching and business coaching for clients and where applicable includes mentoring or supervision services provided for clients, couples, coaches or others. It also includes prayer, emotional code services, and therapeutic touch when requested by the client.
In the spirit of good practice and extreme ownership, when you purchase coaching or other services from me I ask you to confirm that you have read and agree to each statement below. This indicates to me that you are willing to own your healing and you wish to proceed.
All coaching services and communication, email or otherwise, delivered by myself, Christine Bannister-Welch or anyone representing the Clarity Collab, LLC, as well as information on this website (christinejean.net and theclaritycollab.com) are meant to help you work through issues, limited beliefs, abuse or trauma to gain clarity: to understand yourself better, to understand your life trauma, to come to terms with it, and to process and overcome it in order to move forward into clarity, well-being and abundance.
Coaching is not a substitute for professional mental health or medical care.
Members of the coaching staff at the Clarity Collab, LLC are continually striving to ensure the standard of service they provide to you remains excellent. At the end of the coaching process or series of coaching sessions, you may be asked to complete a feedback form. Know that we appreciate and value your honest feedback. Please go direct with your Coach if you would like to discuss something during the timeline of your coaching package.
Coaching Disclaimer
In committing to Life Coaching with the Clarity Collab and/or Christine Jean Coaching, you acknowledge the following:
• I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health professional/counselor/therapist or a medical professional.
• I understand and agree that I am fully responsible for my whole well-being during my coaching sessions and subsequently. This includes my choices and decisions inside and outside my coaching sessions.
• I understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.
• I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving the defined goals I’ve agreed to or created with my Coach.
• I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals. I understand that results are not guaranteed.
• I understand that to the extent our work together involves personal development, trauma processing, career or business modifications. I understand that my Coach is not promising outcomes in, included but not limited to, trauma recovery, personal introspection, increased personal happiness, career progression, profitability and/or business success.
• For legal purposes, I understand that coaching is currently an unregulated industry and that although my Coach is “certified” they are not “licensed “ by any certification body even though the sessions may take place in America or via online services throughout the world.
Confidentiality/Data Protection
I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child abuse, elder abuse, neglect or threaten to harm myself or someone else, I understand that necessary actions may be taken and my confidentiality agreement will be limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, s/he will do so to the extent the law requires.
Technology/Data Security
I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Skype, Zoom, and any other technology used in coaching, speaking, teaching, etc…
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: Wisconsin, US
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to .
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to , accessible from https://www.theclaritycollab.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgement
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
SMS Messaging
This campaign is used to send appointment confirmations and links, account information, product information, marketing messages, help requests, webchat widget responses, plus opt-in and opt-out confirmations.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy at:
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
Goods availability
Errors in the description or prices for Goods
Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Order Cancellation Rights
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product's instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Promotions
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Partners and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us By email: admin@theclaritycollab.com
Waiver
I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement.
I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents as well.
Terms & Conditions
The coaching schedule will be arranged between the Coach and the client and can be booked up to 3 months in advance. The Coach will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements, wants, goals, and learning & communication styles. This recommended plan is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
Sessions may be provided on a session-by-session basis, if the Coach agrees, however, intended results cannot be assumed to be accomplished without consistent work and communication within the scope of coaching.
In return for the fees payable by the client (or by a third party on their behalf), the Coaches or the Clarity Collab, LLC agree to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that the first coaching session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact Christine Bannister-Welch to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions. Contact may be made through the website www.theclaritycollab.com or via email at christinejean@christinejean.net
Format of Sessions
Sessions are done in person, over the phone, or via online video platforms.
Sessions by phone are done via Zoom, FaceTime audio, or by direct telephone.
Sessions by video are done via Zoom, FaceTime video, or Google video chat.
A Zoom link will be provided by the Coach/the Clarity Collab, LLC.
Sessions in person will be held at the following location:
• The Clarity Collab office located at the Guild of Modern Wellness office building: 21415 W. Greenfield in New Berlin, WI. 53146- Ste. 206
In all cases the client is responsible for calling the coach or joining the scheduled meeting to begin on time. The coach is open to other formats by mutual agreement. The Coach is responsible for ensuring that s/he is available for consultation at agreed times.
The length of each session is set automatically at the time of booking on the appointment booking platform and paid for accordingly prior to or at the time of booking. Sessions may go over the allotted time by mutual agreement and paid for retrospectively, but only if the Coach is willing, is able, and has no commitments immediately following the session.
Session Fees
Coaching fees are stipulated on the website and made clear at the time of booking. The Clarity Collab, LLC reserves the right to change these from time to time. Any payments for sessions paid in advance are honored even if prices have risen between the point of booking and the time of session.
Dates and Times of Sessions
The date and time of the first session and any subsequent session will be registered on the online agenda (“Acuity Scheduling”) maintained on the website. The Coach agrees to maintain her/his availability to match that presented by the website, and to honor the sessions booked through the “Acuity Scheduling” online bookings platform.
Sessions can only be rescheduled or rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.
Payment Terms
Fees can be paid online through Square by debit or credit card, or by PayPal or Venmo, using the payments gateway linked to the “Acuity Scheduling” bookings platform. Alternatively payments by standing order or by bank transfer may be made by mutual agreement.
Check or Cash payments are preferred and can be made in advance or at the time of the appointment.
Receipts and/or invoices are available, and when requested by the client, they will be sent by email.
Fees are payable in advance of each coaching session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where payment has not been received by the Coach in advance of a coaching session, the Coach is not obliged to provide the session and payment is still due, the session cannot be canceled or rescheduled for no fee at that point.
Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.
Between Sessions
The Coach and Client may agree on take-away tasks or exercises to complete between coaching sessions. Although, there is no obligation on the client to complete these items, not doing so may slow the client’s progress in gaining improved quality of life, healing, or achieving desired outcomes.
The client may contact the Coach by phone, text, or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions but there will be an additional charge for this. The Coach will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.
Rearranging Sessions
If a client needs to reschedule a coaching session, they should provide at least 48-hour notice, whenever possible. No refunds will be given to clients for unused coaching sessions unless 48-hour notice has been given. We do, though, understand that real life happens. So call or text your Coach within the 48-hour window to see if a reschedule is possible in the next 7 days (no penalty).
Outside the 48-hour window, modifying your scheduled appointments can be done on the scheduling platform using your client log in.
In exceptional circumstances, the Coach may need to rearrange a coaching session. In those instances s/he will also give the client 48-hour notice when practical.
Where a client pays for a session or sessions in advance they must schedule the appointment for the coaching session(s) within 6 months of the payment or their fee is forfeited.
Confidentiality
Confidentiality is one of our highest priorities. We will always provide a safe space for you to process, edit, create, and heal. Personal information or business information supplied by clients in coaching sessions is confidential. It will not be disclosed to a third party without the client’s prior permission, unless required by law to report or where appropriate action might be necessary to prevent harm to the client or someone else.
Early Termination
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, the Coach can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by the Coach where practicable.
The option of a refund may or may not be offered. Refunds will include any advance payments made for only coaching sessions not yet provided less fees.
Responsibilities
The Coach will seek to enable the client to improve their quality of life or level of life satisfaction/success and/or to achieve their desired outcomes. Remarkable results can be achieved where clients are open-minded, ready to work, and follow a clear plan in a committed way. The client maintains sole responsibility for implementing important decisions in their life or business. The Coach has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in trauma recovery, quality of life, relational, career or business or to achieve their desired outcomes or goals.
Variation of Terms & Conditions
Where an initial number of sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those initial number of sessions will only have effect if agreed by both the Coach and the client and confirmed by the Clarity Collab in writing by email, text, or DM. In other cases, Administration may change any of these terms or conditions including the per session fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email, text, or DM and they will then be entitled to a 50% refund of any fees paid in advance for only coaching sessions not yet provided less fees. Such notice will be effective on receipt by The Clarity Collab, LLC.
Governing Law
This contract is governed by the law of the United States of America whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.